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Getting Started
Onboarding, activation, and your first live AI agent.
AI Business Integration Hub & VIAA Agents
Configuring your Hub, training agents, and managing your knowledge base.
Billing & Data Charges
Wallets, usage-based charges, and plan pricing.
Security & Governance
Zero Trust AI, NIST AI RMF, HIPAA, and audit trails.
Professional & Media Services
Integration consulting, media production, and done-for-you execution.
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Submit technical questions and receive clear, actionable solutions from our support team. Response within 24 hours standard.
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Speak with our team for onboarding questions, plan guidance, or anything that needs a human conversation. Business hours.
+1 (910) 996-2239Response times: Standard Support responds within 24 hours. Professional Support includes priority SLAs (down to 12 business hours for critical P1 issues). Compare support tiers →
Technology Alone Does Not Transform a Business
At Target Stream Media, we recognize that implementation, adoption, and ongoing optimization are what drive real ROI. SMB, mid-market, and enterprise businesses often struggle not with access to tools, but with fragmented execution, lack of expertise, and limited internal bandwidth. That is why our VIAA product suite and AI Business Integration Hub are paired with a layered services and customer success model designed to ensure every business we support achieves measurable results, regardless of their internal capabilities.
1. Empowerment
SMBs and mid-market companies need tools they can actually use, understand, and adapt. We provide education, resources, and collaborative support so businesses feel confident owning their digital growth journey.
2. Enablement
Many businesses don't have the time, staff, or expertise to manage AI-powered campaigns and multi-platform storytelling. For them, our expert team executes the heavy lifting, design, integration, optimization, and campaign management, ensuring results from day one.
“Done With You” & “Done For You”
To meet clients where they are, we offer flexible service approaches that match their capacity and ambitions.
“Done With You”
Who it's for: Businesses that want to stay hands-on but need expert guidance.
How it works: Our specialists work side-by-side with your team to configure the AI Business Integration Hub and VIAA agents to fit your operations.
- Joint campaign planning and setup
- Monthly check-ins with a dedicated Success Manager
- Ongoing optimization of VIAA agent performance
- Training modules to build in-house confidence and skill sets
“Done For You”
Who it's for: Businesses that want turnkey execution without the internal burden.
How it works: Our expert team handles every aspect of setup, integration, and campaign execution, delivering a complete AI-enabled marketing and communications system.
- End-to-end onboarding of the AI Business Integration Hub + VIAA agents
- Custom site and campaign builds aligned with your growth goals
- Video production, digital creative, and cross-channel integration
- Team training and knowledge transfer for ongoing use
From Onboarding to Mastery
Technology adoption is a journey, not a one-time event. Our customer success model ensures every client, from SMB to mid-market enterprise, moves from onboarding to mastery, with tangible business impact at each stage.
Onboarding & Configuration
Setup of the AI Business Integration Hub and VIAA agents tailored to industry needs. Initial workshops with leadership to align business goals with agent capabilities.
Launch & Training
Go-live of campaigns, automations, and agent workflows. Training sessions for internal staff, with role-based modules for marketing, sales, and operations.
Optimization & Growth
Monthly Success Manager reviews. Iterative campaign tuning based on analytics. Scaling agents across departments, from marketing to operations to customer service.
Long-Term Partnership
Ongoing access to new VIAA agent releases. Quarterly growth strategy sessions. Priority support for integration with third-party platforms like HubSpot and Salesforce.
Why This Matters to SMB & Mid-Market Clients
Clarity in the Chaos: We replace scattered tools, disconnected channels, and ad-hoc campaigns with a unified AI-powered media stack.
Speed to Value: Whether co-building or outsourcing, clients see operational impact and ROI within 90 days.
Scalability: VIAA agents start small, a single function like an AI SDR or Support Agent, and scale across the enterprise.
Confidence: Dedicated success planning ensures businesses not only adopt our tools but evolve into more agile, intelligent organizations.
Looking for articles and guides?
Browse our full Resource Hub for expert articles, practical AI guides, and video walkthroughs on deploying Agentic AI and scaling your business.
We Are More Than a Software Vendor
Target Stream Media is a fractional AI-enabled marketing, communications, and operations partner for SMB and mid-market businesses. Our combination of VIAA agents, the AI Business Integration Hub, and tiered services ensures that no matter where a business starts, hands-on or hands-off, they achieve transformation. We don't just deliver tools. We deliver customer success.