Power up Your Marketing and Communications!
The RMS Tool Kit is a Feature Rich, Affordable Marketing, Training and Communication Services Platform!
What can the "RMS-TOOL KIT" Help you Do?
Manage Customers, Appointments, Bookings and Your Sales Pipeline!
- Manage your interactions, track leads, and maintain detailed contact information.
- The CRM system includes lead scoring, custom fields, and a visual sales pipeline to streamline the sales process
CRM Features
- Contact Management
- Track and manage leads and clients
- Segment contacts into lists
- Pipeline Management
- Visualize sales processes
- Track deal stages and progress
- Task Management
- Create and assign tasks to team members
- Set reminders and deadlines
- Multiple Calendar Integration,
- Scheduling and Appointments
- Integrate multiple different hosted calendars
- Streamline booking processes and automate reminders
- Calendar syncing
- Automated follow-ups
- Customizable booking forms
Website Builder Features
- Drag-and-Drop Editor
- Easily create and customize web pages
- Extensive Library of templates
- Responsive Design
- SEO Tools
- Optimize on-page SEO elements
- Fast Loading Speeds and Site Performance
- Schema Markup Integration
- Custom Domains
- Connect custom domains and sub-domains
- Site secured with SSL certificate
- Custom Theme Templates
- Global Styles
- Theme Customization
- Media Management
- Image and Graphics Library
- On Demand Video Streaming and Embeds
- File Management
- Extensive Template Library representing most business types, Includes websites, Sales Funnels, Landing Pages, Blogs and More.
- Design and Deploy Web Assets Without Extensive Technical Knowledge.
- Custom Domains, Media Storage Repository, Video Streaming
- Choose one of our pre-built online store templates and personalize it to perfectly reflect your brand's unique style.
- Fully integrated with Website Builder, No design or coding skills required!
- Your Online Store and Payment Gateway is fully integrated with all your other marketing tools.
Online Store Features
- Product Management
- Add/Remove Products
- Product Categories
- Inventory Management
- Product Variants
- Shopping Cart
- Multi-Product Checkout
- Cart Abandonment Recovery
- Tax and Shipping Calculation
- Customer Accounts
- Account Creation
- Order Tracking
- Wishlist Functionality
- Marketing and Promotions
- Discount Codes and Coupons
- Upselling and Cross-Selling
- Email Marketing Integration
Payment Gateway Features
- Multiple Payment Options
- Credit/Debit Card Processing
- Digital Wallets
- PayPal Integration
- Secure Payment Processing
- Multi-Product Checkout
- Cart Abandonment Recovery
- Tax and Shipping Calculation
- Customer Accounts
- Account Creation
- Order Tracking
- Wishlist Functionality
- Marketing and Promotions
- Discount Codes and Coupons
- Upselling and Cross-Selling
- Email Marketing Integration
Reach across all your Social Media Channels from a Single Interface!
Social Media Management Features
- Content Creation and Curation
- Content Library
- Extensive Library of Post templates
- Drag and Drop Post Editor
- Social Media Scheduling
- Multi-Platform Posting
- Time Zone Optimization
- Re-occurring posting of evergreen content
- Social Media Monitoring
- Social Listening, keywords, hashtags
- Monitor Comments and messaging
- Alerts and Notifications
- Social Media Collaboration
- Set collaborator permissions
- Approval workflow
- Social Media Ad Management
- Create and Manage Paid Ad Campaigns
- Audience Targeting
- Analytics
- manage your Google My Business, Facebook, Instagram, X, LinkedIn, TikTok and Pinterest posts directly from the platform.
- Calendar posts to publish in the future and Schedule re-occurring green content.
- Approval workflow for managing a team of creators.
- Create, manage, and automate email campaigns.
- Set up complex email sequences that run on autopilot.
- design workflows that trigger based on specific actions or timelines.
Email Marketing Features
- Email Campaign Builder –
- Customizable Campaign Templates
- Create Multi-Step Campaigns with sequenced emails
- Schedule in Future with delays and triggers.
- Click and UTM Tracking
- Email Design Tool
- Drag and Drop Email Builder
- Extensive Template Library
- A/B Testing
- Automated Email Sequences
- Drip Campaigns
- Event Triggered Emails
- Re-engagement Campaigns
- Deliverability and Compliance
- SPAM Testing
- Email Authentication
- Subscription Management
- Analytics and Reporting
- Open and Click Through Rates
- Conversion Tracking
- Detailed Reports
Text your customers with important information, follow ups and reminders!
- Leverage the power of automated text messaging to provide timely follow-ups and reminders.
- send messages directly from the platforms universal inbox and mobile application, maintaining all your customer interactions in one place.
- Fully integrated with the CRM and other functions within the RMS-Tool Kit.
SMS & MMS Marketing Features
- SMS & MMS Management
- SMS Templates (Snippets)
- Send custom media links via MMS
- Integrated with CRM
- Manage two-way conversations from platform mobile application.
- Automation and Workflows
- Automate follow-ups, confirmations or reminders
- Integrate messaging into broader marketing automations
- Use triggers to send timely messages
- Personalization
- Personalize SMS/MMS content using tags
- Event Triggered Texts based on User Action
- Compliance and Opt-In Management Tools
- A2P 10DLC Compliance Registration
- Opt-In/Opt-Out Compliance Automation
- TCPA and GDPR Compliance
Reputation and Review Management Features
- Two Levels of Review Management Service
- Basic Service Monitors Google and Facebook. (all accounts)
- Advanced Service Monitors All Citations
- Review Monitoring and Dashboard
- Real Time Notification when a Review is Received.
- Reviews available in Universal InBox and Mobile Application
- Sentiment Analysis
- Review Response
- Automated Response Snippets
- Workflow Event Triggered Responses
- Respond from Universal InBox and Mobile Application
- Review AI
- Review Request Campaigns
- Direct from Universal Inbox and Mobile Application
- Email Campaigns
- SMS Request
- QR Codes
- Review Aggregation and Display
- Aggregate Reviews from various platforms and display them on the website or Landing Pages
- Review Aggregation Widget
- SEO -Optimized Review Snippets
- Analytics and Reporting
- Track the volume, and rating distribution of reviews over time
- Track the sentiment of reviews over time
- Review Performance Analytics available in Dashboard
- Our reputation management capability allows you to request, respond to, manually or automatically through email or SMS.
- The Tool Kits basic service monitors your Google Business Profile and Facebook reviews, providing detailed analytics.
- With our Citation and Reputation Review monitoring upgrade we can enable monitoring reviews from various sources.
Communication and Training Features
- Communities Portal
- Unlimited Number of Community Groups
- Unlimited member logins of Community Groups
- Community Groups can be Customer Centric or Internal for Employee Training
- Discussion Forum
- Integrate company announcements, news, and updates within the portal to keep customers or employees informed.
- Foster Customer User Groups with discussion groups and the ability to download or view community exclusive content.
- Course Builder
- Combine text, videos, quizzes, and interactive elements to create engaging training modules.
- Incorporate videos, presentations, and other multimedia elements.
- Use assessments to gauge employee understanding and retention of training material.
- Award Certificates of Completion
- Sell Courseware
- Sell Live and On Demand Courseware
- Sale Individual Courses
- Subscription Management
- Gamification and Engagement
- Leader Board and Challenges
- Badges and Certifications
- Setup multiple online Communities to foster customer groups, sell your course content or train employees.
- Use the Communities Group Portal to facilitate internal communication and training. Group channels can be created universally for different departments or project teams.
- You can build your own training courses and make them available to your employees. Track completion and award certificates.
Additional Features
Marketing Automation: Automating repetitive tasks is crucial for efficiency. The RMS Tool Kit offers tools for setting up email campaigns, social media posts, and other marketing activities that can be automated based on specific triggers and customer actions.
Sales Funnels: Creating and managing sales funnels is straightforward with The RMS Tool Kit. You can design an unlimited number of funnels that guide potential customers through the buying process, from initial awareness to the final sale, increasing conversion rates.
Webinar Funnels: Creating and managing Live and Online Webinars funnels is also straightforward with The RMS Tool Kit. You can design an unlimited number of learning event funnels that guide potential customers through the webinar sign up buying process, from initial awareness, to the sale, with attendance reminders, all increasing conversion rates.
VoIP Calling: Set up local or toll-Free number(s) and make calls to clients directly from The RMS Tool Kit Mobile Application using a VoIP soft phone. This feature includes, voicemail, SMS Integration, Call Recording, Call Transcription.
Missed Call Text Back: Avoid missing important calls and potentially losing out on business opportunities? RMS Tool Kit offers a convenient missed-call-text-back feature to help you stay on top of your game. This feature allows you to setup sending a text to missed calls automatically. This will ensure you take advantage of every chance to connect with your prospects or clients when they need you most.
Tag Management: Organize your contacts and campaigns with tags. Install tracking scripts and pixels on web pages within the Web Builder or Funnel Builder. This feature allows you to segment your audience for targeted campaigns and better tracking.
Third-party Integrations: The RMS Tool Kit integrates with a variety of other tools, such as Zoom, MS Teams, Quickbooks, Zapier, Stripe, Pay Pal, Square, and more, allowing you to connect your existing tools and streamline your workflow.
Pipeline Management: Track your sales pipeline and visualize where potential clients are in the sales process. This feature helps you focus on leads that are more likely to close and plan your follow-up activities accordingly.
Lead Capture: The RMS Tool Kit offers various tools for capturing leads, such as pop-ups, embedded forms, email form and landing pages. All these capabilities are integrated with marketing automation triggers and workflows. These can help you grow your pipeline and generate more potential sales.
Custom Forms and Surveys: Use The RMS Tool Kit to Create custom forms and surveys to gather insights from your customers. This feature can be used for lead generation, customer satisfaction assessments, or market research.
